 Rising assessment rates and your rightsZero engagement, public relations exercise non-existent
Rising assessment rates and your rightsZero engagement, public relations exercise non-existentTHE simple, routine exercise of a property revaluation in the city  of Kuala Lumpur has somehow turned controversial due to the lack of  apparent justification, given the magnitude of the increase and scarcity  of explanation.
Perhaps, the people in Government think there is no need for some  form of elementary public relations and that having power is enough.  There was practically no public engagement, consultation or attempt to  seek feedback from stakeholders.
If such a simple task as revaluing the properties in Kuala Lumpur  cannot be carried out diligently and in a responsible manner, I am  concerned with the impending introduction of the more complex goods and  services tax (GST). Will the levy and collection of the GST be properly  handled?
The 
National House Buyers Association (HBA) is dismayed with the unilateral and arbitrary proposal by the Kuala  Lumpur City Hall (DBKL) to increase the revaluation of properties in  Kuala Lumpur for both private and commercial properties. It is not that  DBKL cannot exercise the process of revaluation under the Local  Government Act, but the issue is that it is “simply doing it”, literally  speaking. The media has widely reported that the increase could range  between 70% and 300% in certain areas.
The reasons given by DBKL for the increase as reported in the media are as follows:
(i) the last increase was more than 20 years ago; and
(ii)property prices have increased in value.
HBA would like to highlight certain pertinent issues which should be taken into consideration.
(i) Most private properties are owner-occupied
A majority of private homes in Kuala Lumpur are owner occupied, and many are retirees and pensioners.
Based on this logic, regardless of the increase in the market value  of the said property, the owner does not reap any benefit as he is still  living in the said property. It would, thus, be unfair to penalise the  owner for the increase in property prices when he has not enjoyed any  such benefit arising from the continuous ownership.
The owner would only be able to enjoy any increase in property  prices when he decides to sell the said property to a third party. To  say that property owners should be thankful to DBKL for affixing a high  valuation on the property because property owners would be able to sell  their property at a higher market value is preposterous. Assessment is  based on market rental and not vice versa.
(ii) Many private homes are long-term investments
Many individuals use private homes as long-term investment to fund  post-retirement needs or their children’s education expenses. It would  be very burdensome to these people who have managed to save enough to  acquire a second private home as a long-term investment as the returns  from such an investment are just barely enough to cover expenses of the  property itself such as this savage increase of rates proposed by DBKL.
(iii) An increase in assessment rates does not translate into better services
Would such a revision commensurate with the quality of services to  be provided by DBKL in justifying such an increment? Currently, it would  seem that there is no discernible improvement in either service or  facility. It is only reasonable to expect a 300% increase in the level  of service quality if DBKL is going to increase the assessment rates by  up to 300%.
For DBKL to increase assessment rates without promising an equal  increase in the level of service quality is morally wrong and akin to  snatching candy from a baby; the culprit merely snatches the candy away  knowing that the baby cannot fight back.
(iv) Poor planning and indiscriminate approvals
Poor planning and indiscriminate approvals granted by DBKL to new  developments without indepth studies on the impact to the surrounding  environment, especially existing housing estates, have overloaded the  existing infrastructure. The servicing highways, byways and main  carriageways today have excessive volume of traffic that was not catered  for originally. This has resulted in long crawls at peak hours in many  places.
In certain neighbourhoods, the communities are plagued by haphazard  parking along the road reserves due to lack of enforcement.
(v) Against the Government’s aspiration to help the rakyat
Our honourable Prime Minister has decided to lower the personal  income tax rates to lighten the burden of the rakyat in view of the  impending GST. DBKL’s move to increase the assessment rates by such a  high rate will be burdensome to the rakyat and goes against the very  grain of our PM’s wishes to lighten the rakyat’s burden.
HBA does recognise the fact that there are speculators who may have  amassed multiple properties. However, an increase in assessment rates  will only penalise the majority of private home-owners who only own one  or perhaps two properties. HBA had in the past proposed a higher real  property gains tax (RPGT) and stamp duty for the transfer of properties  to be imposed on such speculators who had amassed numerous properties.  The measures announced in Budget 2014 by our Prime Minister and the  recent strict lending guidelines imposed by 
Bank Negara have, to a certain degree, curbed and muted such unhealthy manipulation  of property prices. The effects can be seen in the recent announcement  by the National Property Information Centre or Napic under the 
Valuation & Property Services Department data “that the property market is expected to see slower growth this  year (2013), as there will be an adjustment in terms of prices, which is  expected to moderate”.
This, in turn, brings us to the question: “Does this mean that DBKL  will undertake another round of revaluation for a subsequent  corresponding reduction following the announcement?”
Advice to taxpayersHBA urges DBKL to reconsider its decision to increase assessment  rates for private homes in Kuala Lumpur based on the above-mentioned  points. If DBKL wishes to increase the assessment rates for private  homes and commercial properties to cover the increase in operating  costs, then HBA proposes an increase of not more than 10% of the current  tax.
Although the Mayor and Federal Territory Minister have assured the  people of a possible reduction as they understood the taxpayers’ plight  and hardship, the ‘Notice of Revision of the Valuation List’ under  Section 141 of the Local Government Act, 1976 (LGA) was sent out. Why is  this so?
To the taxpayers, let’s comply with the law and its due process by  filing our ‘Notis Bantahan’ (NOT LATER than Dec 17) pursuant to Section  142 of the LGA rather than be caught in a situation of ‘by default’ or 
Mr Mayor and 
Mr Minister using the usual “there were only a handful of official written  objections” rhetoric. The objection letters are absolutely necessary.
We have prepared three templates as a guide to object against the proposed hike, which can be uploaded from our website at 
www.hba.org.my.  The templates are merely guidelines to facilitate the process. You are  at the liberty to improvise the drafts as well as seek independent  professional advice if in doubt.
An excerpt of Section 142 of the Local Government Act, 1976 (LGA) has been reproduced below for taxpayers to understand:
Section 142: Objections.
·Any person aggrieved on any  of the following grounds:
(a) that any holding for which he is rateable is valued beyond its rateable value;
(b) that any holding valued is not rateable;
(c) that any person who, or any holding which, ought to be included in the Valuation List is omitted there from;
(d) that any holding is valued below its rateable value; or
(e) that any holding, or holdings, which have been jointly or  separately valued ought to be valued otherwise, may make an objection in  writing to the local authority at any time not less than fourteen days  before the time fixed for the revision of the Valuation List.
·All objections shall be enquired into and the persons making them  shall at such enquiry be allowed an opportunity to be heard either in  person or by an authorised agent.
I would like to come clean and declare that I am a rate-payer and  have a vested interest in challenging the proposed rate hike by DBKL.
Go ahead, flood DBKL with letters of objection.
Questioning DBKL’s move on KLites Justifying the proposed assessment rate hikeTHE media has reported that two former mayors – Tan Sri 
Ahmad Fuad Ismail and Tan Sri Elyas Omar – have questioned the Kuala Lumpur City Hall (DBKL) on its proposed assessment rate hike.
Ahmad Fuad, predecessor to the current mayor Datuk Seri 
Ahmad Phesal Talib, pointed out that he had raised reserves amounting to RM3bil prior to retiring last year.
This means Ahmad Phesal inherited RM3bil when he took over.
Ahmad Fuad reportedly said that DBKL must provide a detailed budget  for 2014, with a breakdown of how much money was needed and how it would  be spent.
Elyas, meanwhile, noted that DBKL had “bigger revenue compared to  what it had 30 years ago”, adding that there was no need to increase  rates “even by 10%”.
DBKL must be selective and make a distinction between residential  and commercial properties. Perhaps that should be done first before it  imposes new rates on new commercial, residential and mixed development  projects. After all, pricing is reflective of current valuations and  there are so many new developments: stratified and landed, high-end  residential condo, commercial retail blocks, office blocks, shopping  complexes, SoFo, SoHo, condotel, hotels, serviced apartments and  boutique buildings.
The issue of not having enough money should not arise. As plot  ratios and density have been increased for developers in KL, more  revenue in terms of development charges levied and assessment revenue  would be collected. DBKL has also been collecting 
Caruman ISF  or the Infrastructure Service Fund in the millions from developers for  the development of infrastructure in KL and millions in lieu of the  non-availability of car park bays. The host of projects under way driven  by the 
Economic Transformation Programme, namely, the 
Tun Razak Exchange, Menara Warisan Merdeka (a 100-storey building next to Stadium Negara), the Kuala Lumpur Metropolis, KL Eco City, the 
Bukit Bintang Commercial Centre and Bandar Malaysia, the MRT and all the other abbreviations that I cannot remember are, therefore, a boon to it.
The excuse by DBKL that “the last increase was more than 20 years  ago” does not hold water because some “newly” completed properties  delivered four to five years ago had suffered the fate of a revision  with an increase of 100%-200%, as though the properties had doubled in  value within that short span of time.
Some owners in Cheras have  received notices of revision that translate into a 200% hike in rates.  Did DBKL take into consideration that the leasehold land upon which the  property is erected expires in 60 years? The property value on resale  would obviously fetch a lower price based on the diminishing lease  period.
A rebate should instead be offered to those living in stratified  properties like flats, apartments and condominiums, as they are already  paying maintenance fees to their joint management bodies (JMBs) and  management committees (MCs) for the upkeep of their infrastructure and  playgrounds, maintenance of trees and grass-cutting, sweeping, cleaning  (internal roads and drains) and rubbish disposal within their  perimeters. The JMBs and MCs maintain the building, playground, parking  lots and other facilities, while DBKL’s role is limited to cleaning the  drains and maintaining roads outside the perimeters.
Previously, DBKL’s duties covered sewerage services, but today  taxpayers have to make separate payments to Indah Water Konsortium.  Shouldn’t this issue be taken into consideration for a reduction? While  writing this article, my fellow 
National House Buyers Association (HBA) volunteers are scrutinising the past Auditor-General’s Report on the alleged excesses and wastages of DBKL.
DBKL’s sources of non-rate revenueDBKL does not depend on assessment collection alone for revenue.  There are other major sources of revenue, which we term as non-rate  revenue which inter-alia are:
1. Licensing and permits from: 
-         Engineering Department
-         Department of Buildings
-         Licensing Department
-         Department of Health
-         Department of Environment
-         Department of Enforcement
2.        Sales proceeds from DBKL properties;
3.        Interest on fixed deposits;
4.        Rent proceeds from council homes;
5.        Dividends from investments;
6.        Returns on investments;
7.        Compound and fine collection;
8.        Infrastructure contributions;
9.        Remittance from federal agencies;
10.        Privatisation of buildings;
11.        Parking collections;
12.        Sales of plans;
13. 
     Billboard erection fees and rent proceeds;
14.        Joint-venture (JV) housing projects, and many more.
It seems that there is more than RM300mil of “collectables” that  DBKL has not collected from defaulting taxpayers. This, in turn, brings  us to the questions: Why not?
DBKL must only venture into value-for-money projects. There were  even a few JVs with private developers for housing and commercial  developments that were abandoned, with buyers being left in the lurch  for years. Does DBKL practise an open tender policy for all its projects  and procurements?
DBKL has ventured into various projects with private developers to  generate income in Wangsa Maju. The roads, drainage system, sewerage  system, water pipe lines and electric and telephones cables in the area  were all done without DBKL spending a single sen. Therefore, there are  other ways to obtain funds rather than placing the burden on KLites with  this assessment rate hike.
Development expenditure is largely funded by the Federal Government.  For 2013, from what I understand, DBKL expects to receive RM414.7mil  worth of Federal Government funding, RM300.5mil of Federal Government  allocation under the 10th Malaysia Plan and RM114.2mil from government  grants.
Declaration by DBKL DBKL’s upper management must come clean to declare that they have  not been selective and biased in their choice of property location  revaluations. The upper management, the Federal Territories (FT)  Minister, mayor and the entire City Hall advisory board members must  declare that their annual rent rates too have been revalued in the  current exercise. They must declare their respective quantums of  increase based on two premises:
(i) the last increase was more than 20 years ago; and
(ii) property prices have increased in value.
What was the methodology used to compute the new rates? Show us how  DBKL’s current revenue is insufficient to meet its expenses, when the  mayor had stated in his budget speech in December 2012 that “DBKL is  already operating on an estimated surplus of RM217.7mil”. Among the  aspects of success is the increase in total revenue of RM241mil to  RM1.69bil from the previous year. It should also show why its non-rate  revenue is insufficient and why its reserves are insufficient. If DBKL  cannot do that, then it simply cannot increase the rates revenue by a  revaluation of annual rental. If the revaluation exercise is adopted, it  is irrational to impose the same percentage of levy, ie, 6% for  residential, 10% for land and 12% for commercial premises. It cannot  apply the same percentage across the board.
There must be a policy change by reducing the chargeable rates to, say, 2% for residential, 3% for land and 4% for commercial.
This does not mean that DBKL need not revisit their valuation exercise that has been found wanting by taxpayers.
The astronomical valuation based on valued rent, amount and quantum are simply preposterous.
In fact, the FT Minister’s statement “that the assessment is based  on property value” is wrong. Property assessment is  based on rental  value. A hypothetical rental value is placed on the property and this is  “multiplied by 12” to obtain the annual value. What if there is no  rent? What if the yearly rental collected is not what DBKL had  estimated? Has a concise survey on annual rent collected by the taxpayer  been matched with a declaration of income collected from rent in the  taxpayer’s declaration to Lembaga Hasil Dalam Negeri vide the stamping  duty on tenancy agreements? What if there is no contract of tenancy and  the premises are rented out on a weekly basis? Perhaps, there should  only be a revaluation of properties that are converted from housing to  commercial and those which have undergone major renovation from  single-storey to double-storey units or the like, thus increasing their  build-up and useable areas.
By the way, isn’t the Federal Territory of Putrajaya due to undergo a revaluation?
Complaints galoreThe proposed assessment rate hike by DBKL has understandably irked  the city’s dwellers, as the list of complaints against the standard of  service being delivered by it is rather long. Among the grievances are  roads riddled with potholes, untrimmed trees, unkempt and unsightly  public parks, undergrowth on road reserves, inconsistent rubbish  collection, broken drains, poor upkeep of playgrounds, flooding, parking  woes, uneven roads, a spike in dengue fever, illegal dump sites,  infestation of rats, illegals and beggarsillegal buntings and  billboards, poor or lack of enforcement, failure to collect rent from 
Council Home defaulters, lack of maintenance of public lightings ... and the list goes on and on.
By the way, has the KL Draft Local Structure Plan that was flooded  with voluminous objections from land proprietors, occupiers and vested  parties been finalised and gazetted?
Taking the legal option“Sue them” is what the lawyers would advise. As a last resort, that seems to be the proper thing to do.
Perhaps, we should galvanise a group of ‘pro bono’ lawyers (lawyers  doing public good without fees) to commence a Public Interest Litigation  in the Courts against the Mayor, DBKL and the entire 
City Council Board:   http://www.dbkl.gov.my/index.php?option=com_content&view=article&id=41&Itemid=724&lang=en  for the sake of transparency and accountability. Let’s also organise a  group of experts to conduct a forensic audit on DBKL with regards to its  operating expenditures and efficiency, emoluments and overtime  expenses. Lets’ unearth how DBKL, assisted by its 
Board of Advisors,  has spent taxpayers’ money for the past 10 years and its vision (how  they intend to use our money) for the next 10 years. DBKL should open up  its budget to public scrutiny to justify how additional money derived  from the rates will be used to provide better services to KLites. Don’t  tell me that the very people who pay taxes to DBKL are not able to  scrutunise DBKL’s spending?
I would like to highlight the      following:
“Councils spend public money. The money comes from national and  local taxes – as well as charges to users of services. Councils have a  special responsibility to tell local residents and taxpayers how they  spend your money. They do that by publishing yearly accounts and details  of their spending.
“Council accounts are the financial statements that most  organisations have to produce at the end of the year – a balance sheet  and summary of income and expenditure. But the term also covers all  related documents used to make up the council’s accounts and any report  by the external auditor about how the council organises itself to  conduct its business.
“As a local resident, or interested party, you have legal rights  which let you inspect your council’s accounts and related documents, ask  questions about the accounts, and object to them.”
- Preamble in Council accounts: A guide to your rights published by the 
UK Audit Commission Contributed by Chang Kim Loong, AMN, is the honorary secretary-general of the National House Buyers Association (HBA): www.hba.org.my. Advice to Taxpayers
P/S: For those who have not lodged their ‘Notice Bantahan’ pursuant  to Section 142 of the Local Government Act, 1976, please do so, not  later than Dec 17, as otherwise, you may be deemed as having accepted  the revaluation ‘by default’.
You may choose to adopt any of the three templates as a guide for  objections against the DBKL hike, which can be uploaded from our website  at: 
www.hba.org.my.