Rightways to Success

Wednesday, 3 April 2013

Apple CEO apologizes over China warranties

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American technology giant, Apple, has issued a public letter of apology to Chinese consumers over the company’s warranty policies in China. Apple’s CEO Tim Cook signed the statement, saying the company is sorry for any "concerns or misunderstandings" that have been caused.

In the letter, Cook said that over the past two weeks, Apple has received feedback concerning its warranty policies in China and the company has "reflected" on this.

He said APPLE takes the feedback seriously and is seeking to allay concerns that the company was being arrogant by not responding to them. He said this was due to lack of communication on Apple’s part and that it was sorry for any inconvenience caused to consumers.

In the statement, Apple said the company is making four major adjustments to improve its after-sales services for Chinese consumers, including improving its warranty for iPhone 4 and iPhone 4S, enhancing supervision over and training for authorized service providers.

APPLE’s apology comes after the China Consumer’s Association asked Apple to "sincerely apologize" to Chinese consumers and "thoroughly correct its problems," after taking little action to address criticism, started by China Central Television , which exposed Apple’s after-sales services failings in China in a special TV program.

The CCA demanded that Apple inform consumers if refurbished parts are used when repairing broken devices, and that repair costs should be calculated accordingly.

South Korea, Australia and Italy have filed similar claims against Apple, citing cases where refurbished products had been used to repair damaged iPhones, higher prices had been charged and its failure to publish warranty information in those countries.

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Tuesday, 2 April 2013

Sulu sultanate, Muedzul Lail Tan Kiram gave Datuk Seri title

Muedzul Lail Tan Kiram

PETALING JAYA: Muhammad Ridhwan Sulaiman (pic right) carries a “Datuk Seri” title given to him by the so-called Sulu sultanate, a claimant to the controversial throne said.

Muedzul Lail Tan Kiram said he bestowed the title upon Muhammad Ridhwan after his “coronation” on Sept 16 last year.

“I conferred the title to him as an honour because he has helped my people,” Muedzul said from Manila yesterday.

He said Muhammad Ridhwan gave money generously to support his programmes to alleviate poverty among his people, including for hospitalisation and religious activities.

“To our people, he is like a hero. He was a bridge between Malaysia and the Suluk,” added Muedzul, who lives on Sulu island.

He said he didn't not agree with the actions of Jamalul Kiram III, another claimant to the Sulu throne, who sent armed men to Sabah to reclaim it as their territory.

Muhammad Ridhwan, 48, is president of the Al-Ehsan Islamiah charity foundation based in Penang.

He has been detained under the Security Ordinance and Security Measures Act 2012 after turning himself in to police over the incursions in Sabah.

In BUTTERWORTH, Muhammad Ridhwan's family said he did not support terrorists, insisting his dealings with Muedzul were “purely business”.

Nur Rina Abdullah, 39, said her husband, a Kubang Pasu Umno division member, got to know the self-styled sultan six months ago.

“My husband was looking for investment opportunities for Al-Ehsan Islamiah. So, he wanted to explore the virgin coconut oil business and decided to tap its potential in Sulu Island, which has ample supply of coconuts,” she said at their home in Taman Inderawasih in Prai yesterday.

She said her husband, a Hindu known as Ravindran Subramaniam Nair before his father and their entire family converted to Islam about 20 years ago, once ran a legal firm in Kuala Lumpur.

Nur Rina, a Catholic before she embraced Islam, said they later moved to Penang and started a banana leaf restaurant in Bandar Baru Air Itam on the island.

She said the venture failed and Muhammad Ridhwan, who was born in Taiping, set up another legal firm in George Town in 2008.

She joined him as a field officer while their son Muhammad Danish Nair, 22, was the firm's customer service officer.

The couple have four other children, with the youngest aged 14.

“We understand the police need to conduct necessary investigations, but we pray that he will be released soon,” she said.

- Sources: The Star/Asia News Network

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Monday, 1 April 2013

Sultan of Sulu, who is the true and legitimate?

Sultan Muhammad Fuad A. Kiram I (The last son of HM Sultan Esmail E. Kiram I - Sultan of Sulu 1947 to 1973) or Sultan Muedzul-Lail Tan Kiram (son of Sultan Moh. Mahakuttah A. Kiram - 34th Sultan of Sulu 1974 - 1986)

Muedzul-Lail Tan Kiram 35th Sultan of Sulu Son of Sultan Moh. Mahakuttah A. Kiram 34th Sultan of Sulu (1974 - 1986)

Sultan of Sulu - Sultan Jamalul Kiram II (1894-1936).

Sultan of Sulu, Al-marhum Sultan Moh. Jamalul Kiram II (1893-1936) was recognized worldwide. During his long reign he signed several treaties with different nations.

Sultan of Sulu, Al-marhum Sultan Moh. Jamalul Kiram II

Unfortunately he has no offspring of his own. He passed on his authority to his youngest brother Al-marhum Sultan Mawallil Wasit Kiram (1936).

Al-marhum Sultan Mawallil Wasit Kiram was Sultan Muedzul-Lail Tan Kiram's great grandfather and Al-marhum Sultan Moh. Jamalul Kiram II was his great grand uncle.

Sultan Muedzul-Lail Tan Kiram is the grandson of the 33rd Sultan of Sulu, Al-marhum Sultan Moh. Esmail E. Kiram I (1950-1973)

Al-marhum Sultan Moh. Esmail E. Kiram I has granted authority to Philippine government under the administration of President Diosdado Macapagal on 12th of September 1962 and of President Ferdinand Marcos in 1969.

Sultan Muedzul-Lail Tan Kiram's mother Dayang-Dayang Farida Tan-Kiram was the first wife of his father. Half tausug and half Chinese, she was commonly known as the Princess of Sulu.

His father's second wife is Dayang-Dayang Merriam Tanglao-Kiram, commonly known as the Princess of the South.

Al-marhum Sultan Moh. Mahakuttah A. Kiram, 34th Sultan of Sulu had seven children:

1. Dayang-Dayang Zuharra T.Kiram
2. Dayang-Dayang Dinwasa T. Kiram Delos Santos
3. Raja Muda Muedzul Lail Tan Kiram
4. Datu Yldon Tan Kiram
5. Dayang-Dayang Nur Mahal T. Kiram
6. Dayang-Dayang Ayesha T. Kiram
7. Dayang-Dayang Tanya Rowena T. Kiram -Tahil

Sultan Muedzul-Lail Tan Kiram is married with H.M. Dayang-Dayang Mellany S. Kiram. They have seven children.

1. Raja Muda Moh. Ehsn S. Kiram
2. Datu Nizamuddin S. Kiram
3. Dayang-Dayang Rahela S. Kiram
4. Datu Jihad S. Kiram
5. Datu Mujahid S. Kiram
6. Dayang-Dayang Redha S. Kiram
7. Datu Mahakuttah S. Kiram

Sultan Muedzul-Lail Tan Kiram studied Islam in Lahore, Pakistan (1995-1996). He got a Bachelor of Arts (BA) degree from AE College, Zamboanga. He also served the local community as a government official. At present he is involved as a civil society leader in the Province of Sulu which opposes the US-RP Balikatan Exercises of the Visiting Forces Agreement (VFA).

Sultan Muedzul-Lail Tan Kiram was born in Jolo. Jolo was once the capital of a maritime empire that traded with the great Empire of China and with other kingdoms in Southeast Asia.

As Raja Muda of Sulu, the Sultanate is Sultan Muedzul-Lail Tan Kiram birthright. There is a sacred bond between the Sultan and his people, the Rayaat, that is handed down from generation to generation between the royal family and trusted people who live in Sabah and in the Sulu Archipelago.

The Sulu Archipelago includes Palawan, Sabah, Zamboanga Peninsula, Basilan, Tawi-Tawi, the Sprately islands and the Balambagan group of islands. Historically it was part of Nusantara. According to oral history and traditions, Sulu has been independent and sovereign centuries before the birth of the Republic of Philippines. Sultan Muedzul-Lail Tan Kiram's ancestors contracted treaties with powerful nations and defended Sulu rights to freedom in traditional way of life against invaders.

But from the start of the Philippine Republic which lumped Sulu with the rest of the islands under the name Philippine Archipelago, Sulu has experienced devastation, death and downfall.

The Macaski Judgment over the Sabah issue in 1939 was a blow to the Sulu Sultanate. Sultan Muedzul-Lail Tan Kiram's grandfather, Sultan Moh. Esmail E. Kiram I was one of the recipients of that judgment. The Macaski settlement divided Sulu into divisions

Sabah became a private property and the heirs of the Sultan were divided among themselves. One group wanted Sabah for sale while another group wanted to take it back.

When Sultan Muedzul-Lail Tan Kiram's grandfather, Sultan Moh. Esmail E. Kiram I, granted authority to the Philippine government through Pres. Diosdado Macapagal and Pres. Ferdinand Marcos, it was with the hope that the Philippine government would become a caretaker of the domain of the Sulu Sultanate to help the Muslims in this archipelago. This transfer of sovereign authority carried with these obligations and agreements.

As Sulu political power is declined, the unity of the Tausug people in the whole archipelago also has weakened. The economic life of the whole region was brought to the lowest level. Then came the Muslim rebellion and the civil war in 1974 that devastated the whole Sulu. Hundreds of thousands innocent people died.

In 1974 Sultan Muedzul-Lail Tan Kiram's father was installed as the Sultan of Sulu. His father's twelve year reign started the slow but steady recovery of Sulu people.

However after his death (February 16, 1986) there were several claimants made by pretenders (royals and non-royals) to the title of Sultan.

During the coronation process of Sultan Muedzul-Lail Tan Kiram as the 35th Sultan of Sulu

Sultan Muedzul-Lail Tan Kiram, 35th Sultan of Sulu, together with
Mellany S. Kiram and Crown Prince Moh. Ehsn S. Kiram.

Sultan Muedzul-Lail Tan Kiram has waited twenty-two years for the official recognition to succeed his father.

Source : Royal Sultanate of Sulu Facebook
(Joined Facebook on 12th May 2011)

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Sultan Muhammad Fuad A. Kiram I

The 35th Reigning Sultan of Sulu

The last son of HM Sultan Esmail E. Kiram I

(Sultan of Sulu 1947 to 1973)