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Showing posts with label Communication. Show all posts
Showing posts with label Communication. Show all posts

Monday, 5 August 2013

Texting dilutes relationships

In our fast-paced world, texting is taking the place of face-to-face social encounters and devaluing our relationships. - AFP Photo

When people communicate with gadgets, rather than face-to-face; we increase the quantity, but perhaps not the quality, of our interactions.

I DON’T want to say something that is so painfully apparent that I get labelled as Captain Obvious, or even worse, as Admiral Apparent; but technology is changing the way we live.

Thank you, Ensign Evident.

Specifically, the way we socially interact is changing, and I’m not talking about our friendships on your favourite social media network. A recent study in the United States showed that more and more people are using their phones not to actually talk to anyone but to text.

The ratio of texts to phone calls was 5-1. In fact, texting is becoming the preferred method to ask someone out. That should come as no surprise, as the alternatives of the awkward phone call, or worse – the sweaty, white-knuckled face-to-face ask-out – are just terrible options; so terrible that it’s a wonder humans could even reproduce prior to the text message.

About one third of those surveyed said that they prefer to ask the person they are interested in to meet in a group setting, rather than meeting for a one-on-one traditional date.

The rationale, besides the obviousness of it being less awkward, is that if they don’t click, they will waste less time, as opposed to several hours on a date.

Which makes it seem that people are like paperbacks which should be judged by their synopsis before one commits to spend time with that person.

But why is texting becoming the way that we socially interact? It seems like the refuge of the introvert, but it’s so widespread that it can’t just be introverts who are choosing this method of communication. Extroverts – those assertive bold individuals that crave and seem to thrive off human interaction – must also be texting, even if it seems to go against their nature.

Why is this? The advantage to texting, even if you’re an extrovert, is that you engage others on your own time and pace. The great thing about texts is you can take the time to get it right, whereas in a face-to-face encounter, the right words may only come at the end of the conversation.

Also, phone calls and speaking face-to-face have the problem where you actually have to listen to the other person, you know ... talk. Even that takes time.

In a text message, first off, most people won’t send you a life story via text. Secondly, if you see a message more than a sentence long, you can simply skim it, or not read it at all and fire back an emoticon.

Not sure what to say? Or didn’t even bother reading? Send that smiley with the grimace, it’s emotionally ambiguous.

If people were telling a happy story, this Swiss army knife of emoticons looks sufficiently pleasant that they’ll think you get it; if the story was tragic, it looks dissatisfied enough that they’ll think you empathise with them. Emoticons are the inauthentic, ineffectual, pre-packaged greeting cards of text messaging.

Does this mean texting is making us all into self-centered introverts? Yes it does.

There’s no other way around it. If texting takes the edge off asking people for dates and conversing, it also takes the edge off rejecting people.

It’s hard to say “no” to someone face-to-face, but over a text message, it’s easy. That’s why there’re so many confrontational people in online forums and message boards on the Internet.

How many people do you argue with in real life? And how many people do you argue with online? If you’re sucked into actually commenting on the Internet, you’ll probably end up arguing with everyone!

If texting makes it easier to interact because the weight of interaction is reduced, it also makes our relationships more fleeting. Take for instance an interaction I had the other night on Steam, a gaming platform. I logged on with a couple of friends to get some online gaming going on. One of them introduced me to a friend, and we added him to our party.

Now when I say introduced, I mean he typed “My friend wants to play”, and he then popped up on the messaging service and said, “Hi”. That was it. He was in.

One of my friends just disappeared – went AFK or “Away From Keyboard” – something that probably wouldn’t happen in real life. It’s not like we’d agree to play squash and then somebody just walked away without telling us, that would be rude. But online, it was accepted.

Then my other friend had trouble with his computer and had to reboot. I ended up playing with the friend of a friend, who I didn’t know at all, except that we’d said hello.

Now that is the great thing about the Internet and texting. We started playing and it was fine, communicating like we knew each other, polite laughter and all. Halfway through the game, I started having trouble with my connection, and thinking it might be a sign (to perhaps go off and write this article!), I exited the game without bothering to sign back in and give an explanation to my new “friend”.

I too had just walked out of the squash game with no explanation, because I knew it wouldn’t really bother the stranger I’d been playing with, and I’m sure it didn’t bother him.

Communicating via text is great, it’s easy, it puts things on our own terms. But maybe human relations were never meant to be that simple, and ultimately, relationships are reciprocal – we get out of them what we put in, and if all we put in are text messages ... then that’s really all we’ll get back.


Big Smile No Teeth by JASON GODFREY
Jason Godfrey can be seen hosting The LINK on Life Inspired (Astro B.yond Ch 728).

Related post:

Technologies: Life like video games?

Monday, 14 May 2012

Student Employment Gap in US for the Class of 2012

My company, Millennial Branding, partnered with Experience, Inc. to release a study  of 225 US employers called the Student Employment Gap. The study reveals information about employer skill requirements and sources of hire for the class of 2012. The findings were released this morning and I spoke to Jennifer Floren, the founder and CEO of Experience, Inc., about her impressions of them. Jennifer is also the author of The Innovation Generation, a speaker, and is on the board of Jobs for the Future. Experience, Inc.’s network consists of 3,800 universities, 100,000 employers, and over 8 million students and alumni.

What is your overall impression of the internship/entry-level job market? 

Generally, I believe the internship and entry-level markets are heating up in many ways.  More and more employers are realizing that they’re about to face a labor shortage as their Baby Boomer workforce retires, and the competition for up-and-coming talent is becoming stronger.  That said, there is still a significant difference between what employers need and what college students are prepared to contribute.  For entry-level talent that can demonstrate a go-getter attitude, strong communication skills, independent thinking and teamwork, there are many exciting options out there.

Based on the study, what skills do employers look for when hiring recent graduates?

It’s clear based on the data that employers truly value the so-called “soft skills”, such as analytical thinking and communication ability.  I think this speaks to the fact that specific on-the-job skills change, and they change more quickly these days than ever before.  As a result, employers are looking for raw material — talent that they can work with and develop, people who can adapt to changes over time.

Why do you think that employers are still using job boards over social networking sites when recruiting?

Employers use what works.  Although more and more hiring is happening on social networks, employers still want to make sure they are casting a wide net to access talent everywhere possible.  As the world has become more online and social in general, the talent pool has become more fragmented — there are so many sites and channels and platforms and communities being used these days that employers need to publish their opportunities in more venues to make sure they’re seen.

What stood out to you the most in the study?

To me, the most interesting thing about the study was the apparent communication disconnect between employers and entry-level talent.  Employers say they need soft skills… yet entry-level candidates often do not understand which classes are relevant for which career paths, or how to express their soft skills in ways employers understand and appreciate.  Employers say that relevant coursework is highly valuable, yet they rarely communicate their messages to younger students — so how are students supposed to know which courses to take?  If the message of what employers need isn’t getting to a younger audience, then our talent pipeline isn’t going to be well-prepared when it comes time to enter the working world!

What are your top three pieces of advice for college seniors right now?

My top three pieces of advice are simple:  get involved, build relationships, and find inspiration.  Getting involved can include building your resume with internships are — but ANY form of experience is what employers are looking for (it doesn’t have to be an official “internship” per se).  When considering entry-level talent, employers look at your past experiences for demonstration of your ambition, your interests, your skills and aptitudes, etc.  Class projects, student government, volunteering, even being active within your church or family — any experience can showcase how you can contribute to an employerso get out there and get involved!  Second, build relationships.

All hiring is personal — and whether you meet your future hiring manager or a mentor who can help make introductions that get you in the door, ‘who you know’ can make a big difference.  Introduce yourself and stay connected — relationships make a big difference.  And finally, find inspiration.  Loving what you do will give you the passion to be successful, resilient, persistent and optimistic — and finding what brings you true passion is a process.  So try things out, explore!  Youth is a time of discovery, and no one expects you to have all the answers yet — use your time to sample different organizations, areas of study, types of jobs or projects – you’ll hone in on what really gets you excited, and loving what you do is the ultimate success!


Dan Schawbel is the managing partner of Millennial Branding, a Gen Y research and management consulting firm.  He is also the #1 international bestselling author of Me 2.0 and was named to the Inc. Magazine 30 Under 30 list in 2010. Subscribe to his updates at Facebook.com/DanSchawbel.
 
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